Metropolitan Remand Centre




Below is official information.

The reality is very different as was shown in the NSW Inspector's Report.

We ask people who have personal experience to fill in the online Questionnaire so we can publish reports on the iExpress website.


Name of General Manager


Year of Establishment


Postal Address

PO Box 500
St Albans VIC 3021

Street Address

Middle Road
Ravenhall VIC 3023

How to Get There


Via the Westgate Freeway: from the city take the Westgate Freeway and exit at the Western Ring Road. Exit at the Western Highway (to Ballarat). Exit at Robinsons Road (left) then first right into Middle Road.

Via the Hume Freeway: from the Hume Freeway, veer right onto the Western Ring Road. Exit at the Western Highway (to Ballarat). Exit at Robinsons Road (left) then first right into Middle Road.

Public transport

To Laverton railway station
The bus departs from Sunshine Railway Station Bus Terminal (Bay 11) and runs via the overpass, Durham Road, Anderson Road, Forrest Street, Tilburn Road, Station Road, Western Highway (Ballarat Road), Westwood Drive, Robinsons Road and Riding Boundary Road to the Dame Phyllis Frost Centre.
The bus then departs via Riding Boundary Road, Robinsons Road and Middle Road to the Metropolitan Remand Centre. It then departs from the Metropolitan Remand Centre via Middle Road, Robinsons Road, Palmers Road, Dohertys Road to Port Phillip Prison. It then travels via Dohertys Road, Fitzgerald Road, Old Geelong Road, Bladin Street, Wright Street, Thomas Street, Woods Street, Lohse Street and Maher Road to the terminus at Laverton Railway Station.

To Sunshine railway station
Bus will travel in the reverse direction.
Westrans (Altona) operates this service.
Contact Westrans (Altona) on (03) 9398 2712.

Phone no.

 03 9217 7777





Number of Staff


Health Care Services


Education & Skill Development


Level of Security

Maximum security remand

Availability of Activities


Contact with Outside World

 Contact and non-contact visits

Personal and professional visits

09:00–18:30 weekdays

09:00–17:30 weekends

Child-free visits (restricted access prisoners only)

16:00–17:00 & 17:15–18:15 Monday

09:00–10:00 & 10:15–11:15 Saturday

Restricted regime prisoners

09:00–14:00 daily (last processed at 12:30)

No visits on Tuesdays (except for professional visits), Christmas Day or Good Friday. On these days the visit centre will be closed.

Prisoners may have three adult visitors and a reasonable number of children (subject to space availability) per visit day.


Time Out of Cell